Digital Voice Information

As part of a global transformation of telephony services, the UK is undergoing a transformation from an analogue to ‘ALL IP’ platform across the UK. The BSIA is working closely with Ofcom and communication providers and other stakeholders to ensure our industry sector has the opportunity to voice its concerns and expectations as well as raise awareness of the changes and impact this will bring.

BT has announced its plans to transition to an ALL IP digital platform over the coming years and expects to complete the change by 2025. In particular BT has been seeking a way to identify its consumers who have a ‘special service’ (such as an alarm or telecare service) operating within their premises, as this may be impacted by the change to ALL IP. 

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Your telephone service is changing – Things to know and ask your alarm provider!

November 2019

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Next Generation Networks - for Alarm Communications

August 2019

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BT Update


May 2019

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Transforming the UK telephone network into an ALL IP platform – BT Consumer working with BSIA to get the industry prepared

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