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Sovereign Housing Association credit the Identicom with keeping them safe.

Author: Matthew Grimley/20 March 2017/Categories: Case Studies, Lone Workers, Housing Associations

Lone worker specialist SoloProtect has provided their Identicom device and service to more than 550 employees at Sovereign Housing Association, providing a key part of their duty of care to staff. 

Employees including Anti-Social Behaviour Officers, Housing Support Workers and Housing Officers use SoloProtect's innovative 8 series device, which allows two-way audio and remote software updates to maximise efficiency. 

Identicom retains its discreet identity badge form, which allows a worker to activate a 'Red Alert' (24/7 audio link to Alarm Receiving Centre support) if a worker is at risk of verbal abuse, physical attack or a slip, trip or fall. Through GSM technology, highly trained staff at the Alarm Receiving Centre (ARC) can monitor and listen into a situation, escalating directly to the emergency services if necessary. GPS technology fitted into the device can also help locate a lone worker. 

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