Lone worker specialist SoloProtect has provided their Identicom device and service to more than 550 employees at Sovereign Housing Association, providing a key part of their duty of care to staff.
Employees including Anti-Social Behaviour Officers, Housing Support Workers and Housing Officers use SoloProtect's innovative 8 series device, which allows two-way audio and remote software updates to maximise efficiency.
Identicom retains its discreet identity badge form, which allows a worker to activate a 'Red Alert' (24/7 audio link to Alarm Receiving Centre support) if a worker is at risk of verbal abuse, physical attack or a slip, trip or fall. Through GSM technology, highly trained staff at the Alarm Receiving Centre (ARC) can monitor and listen into a situation, escalating directly to the emergency services if necessary. GPS technology fitted into the device can also help locate a lone worker.