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Craig Swallow – Chairman of the Lone Workers Section

Craig Swallow is Managing Director of SoloProtect Limited, a company he founded in 2003 (originally named Connexion2 Limited) to focus specifically on helping clients address the risks associated with having lone working staff. Craig came up with the idea for a discreet personal alarm that incorporates GSM and GPS technology but designed to look like a regular ID card in 2001. Called Identicom, it’s a product that the company has gone on to sell over 150,000 of in a number of market sectors and geographies. Its deliberately discreet form factor has helped thousands of lone workers raise an alert when faced with aggression or abuse, its audio capabilities mean employers can benefit from evidence of verbally communicated abuse such as threats, racial abuse and sexual harassment. Identicom is also able to automatically raise an alarm in the event a user become incapacitated.

Craig worked with the NHS between 2003 and 2009 to help them develop and deploy this solution to over 40,000 mobile health professionals in England & Wales. This included the development of features that encouraged dynamic risk assessment to be carried out by NHS staff as well as a lone worker policy that has subsequently been adopted by many NHS Trusts. 

In 2013, the company was acquired and new investors (Kings III, Dallas, Texas) have supported the development of SoloProtect in the UK, mainland Europe and in the USA. The company now employs over 100 staff dedicated to the passionate delivery of value added solutions to all manner of clients. The company has also recently built a dedicated Alarm Receiving Centre in the UK, the largest of its kind in Europe and the first lone worker ARC to seek accreditation to both BS8591 and EN50518.