Moving From Reactive To Proactive Security - Artificial Intelligence With Humanitarian Approaches

Thursday 20 June 2024 -

Security shouldn’t just regard reacting to problems; instead, it should also be preventing and protecting them. Artificial Intelligence (AI) in security combines technological intelligence with human insight — making big changes to the industry. While AI continues to be monumental, the value of the human also remains paramount; and our article will explore the complimentary relationship between the two. 


Video Surveillance Systems (VSS) & AI 


VSS have witnessed an incredible shift with the incorporation of AI. Traditionally, footage was captured and relayed to centralised systems for storage and analysis, however, security cameras are no longer just passive observers, becoming active analysts through the integration of AI. Video surveillance systems can detect suspicious behaviour or potential threats with higher accuracy; for example, distinguishing between a pedestrian passing by and a potential burglary. 


However, human oversight is very crucial for VSS. Contextual understanding interpreted situations and understanding intricate nuances are all ways in which humans provide further consideration to circumstances and situations that AI may miss. 


While AI-augmented VSS can anticipate and pinpoint potential threats with extreme precision, human discernment provides depth and observation within these occurrences. AI deciphers patterns and irregularities; humans provide interpretive clarity and understanding. 


Access Control – securing entrances through trusted technology 

With the advancement of artificial intelligence for access systems, key cards or codes have become intelligent algorithms and biometrics to ensure proficient security and efficiency. AI can analyse data from various sources to make access decisions with high accuracy. 


Human input is necessary for judgment on exceptional cases, ensuring that access decisions are fair and trustworthy. Furthermore, humans also play a definitive role in creating and developing access policies and managing access control systems effectively. 


For access control success, a delicate balance of technological innovation and human oversight is key. Trust and transparency are necessary with access control systems, meaning human administrators must remain fair, consistent, and compliant with laws and regulations surrounding artificial intelligence. 


Collaborative alarm systems through AI 


Modern alarm systems leverage AI to reduce false alarms and focus on genuine threats. Algorithms can analyse data that comes from sensors or other sources, detecting abnormalities or suspicious activity.  


Human intervention is often essential with alarm systems, particularly with evaluation of threats and appropriate responses. Critical context and decision-making capabilities are not something that AI alone can replicate 


With automation from technology and human intelligence being rife within the security, utilising algorithms and data analysis with contextual evidence is key for optimal performance – making AI and human approach an optimal solution. 


ARCs – decision making centres  


Alarm Receiving Centres (ARCs) use artificial intelligence to process incoming alarms with efficiency, prioritising them based on the level of threat. AI analyses alarm data in real time, providing contextual evidence to help human operators making informed decisions. 


Human operators remain essential to ARC operations, using expertise to assess situations, coordinate relevant parties and take appropriate actions. The synergy between AI-driven insight and human decision-making is optimal for security responses.  


Collaborating a humanitarian approach with AI is key for ARCs, as human operators remain indispensable for judgment and expertise; further benefitting from the streamlining that AI introduces to alarm management. This creates optimal effectiveness and efficiency for ARC security operations.  



A collaborative future with artificial intelligence 


As the security industry widens, influenced by AI and technological innovations, it’s important to remember that human influence is also crucial, creating a union with this technology With human involvement, these technologies and innovations will create harmony for VSS.  


Furthermore, human involvement with artificial intelligence will ensure that data remains protected and what should be private, stays private. Human values of ethics, trustworthiness and understanding are key with the ever-prevalent use of AI; and our advice ensures ethical compliance.  


The integration of AI within the security industry shows a clear transformative shift on how we protect people, assets and information. AI is revolutionising the way we detect, analyse and respond to security threats. It’s essential to also bring human oversight into these solutions, however, to provide judgment, ethics and intuition. 


The collaboration between artificial intelligence and humanity creates powerful synergy; forming a dynamic partnership that not only enhances security but ensures that technological innovations remain humane. Along with this, compliance with the EU AI Act will enable security companies to fully benefit the integration of new technologies, whilst ensuring they remain principled and congenital.