Lone Worker Guidance

The BSIA's Lone Worker Section consists of BSIA members who specialise in providing lone worker safety products and services to customers from a wide range of industry backgrounds.

What is a lone worker?

More than six million people in the UK work either in isolation or without direct supervision, often in places or circumstances that put them at potential risk. A wide variety of organisations and industry sectors employ people whose jobs require them to work or operate alone, either regularly or occasionally.

Almost by definition, lone working can be both intimidating and at times dangerous, so the protection of lone workers involves a twofold approach; not only to provide safeguards but also to offer reassurance to the people involved.


Download our comprehensive Publications List here

Form 113
(Members Only)

Code of ethics for lone worker service companies (May 2011) 


This code of ethics has been prepared by the BSIA to safeguard the interests of customers in the UK of products and services provided by members of the lone worker group

A guide to buying a lone worker service (August 2012) 


A guide to assist end users with the purchase of a lone worker service

Form 168
A guide to lone worker services for the transport sector (2013)

More than six million people in the UK are classed as lone workers, working either in isolation or without direct supervision, often in places or circumstances that put them at potential risk. To help transport companies make informed decisions when sourcing lone worker protection products and services, the BSIA has produced this guide to lone worker services for the transport sector, which includes information on best practice, employers' legal obligations and relevant British Standards.

Guidance note for the production of the lone worker device/application technical file (2014)

These guidance notes are to aid in compiling a technical file to ensure that a lone worker Device/application meets the relevant requirements listed in BS 8484:2011 clause 5.2

This guide is primarily intended for owners of private houses, smaller businesses in listed properties,  custodians of individual properties open to the public and groups of volunteers caring for heritage  in their community. 

Form 226 
(Members Only)
HR Factsheet – Lone Workers (October 2007) 
Health and Safety for lone workers – a guide (April 2016) 


A guide created to assist companies when dealing with lone workers

The use of a Lone Worker device or app (October 2014)


A guide on the use of a Lone Worker device or app detailing information on threat, potential threat, no direct threat and no threat.

Lone Workers – an employees guide (May 2011) 


A guide for employees to help them mitigate the risks of working on their own. It is a checklist dealing with the main areas of concern.

Lone Workers – an employers guide (February 2010)


A guide created to assist employers of lone workers

Form 323
(Members Only)

The changes between BS 8484:2011 and BS 8484:2016 – a guide


A guide created to outline the main changes in the revised standard Members only