Lone Worker Guidance
More than six million people in the UK work either in isolation or without direct supervision, often in places or circumstances that put them at potential risk. A wide variety of organisations and industry sectors employ people whose jobs require them to work or operate alone, either regularly or occasionally.
Almost by definition, lone working can be both intimidating and at times dangerous, so the protection of lone /z workers involves a twofold approach; not only to provide safeguards but also to offer reassurance to the people involved.
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A Guide to Buying A Lone Worker Service
A guide to lone worker services for the transport sector (2024)
More than six million people in the UK are classed as lone workers, working either in isolation or without direct supervision, often in places or circumstances that put them at potential risk. To help transport companies make informed decisions when sourcing lone-worker protection products and services, the BSIA has produced this guide to lone-worker services for the transport sector, which includes information on best practices, employers' legal obligations and relevant British Standards.
A guide to lone worker services for the retail & hospitality sector (2024)
In the retail sector, lone workers often include shop workers, warehouse personnel, mobile (door-to-door)retailers, and petrol station forecourt personnel. However, the retail sector is wide-ranging and employees inmany other job roles can also benefit from lone worker protection.In the hospitality sector, lone workers often include front-of-house hotel staff, pub and nightclub employees andmotorway services personnel, all of whom are often required to work late at night. In equal measure, thehospitality sector is also wide-ranging and employees in many other job roles can also benefit from lone worker protection.
BS 8484 Badge Suite
The BSIA has created a unique suite of badges to help end-users understand the importance of BS 8484 certification, and recognise those companies that adhere to the standard. Use of these badges is restricted to BSIA member companies who:
- Belong to the BSIA’s Lone Worker Section
- Are certified to the relevant element of BS 8484
- Have provided the BSIA with a copy of the appropriate BS 8484 certificate
The use of a Lone Worker device or app (March 2023)
A guide on the use of a Lone Worker device or app detailing information on threat, potential threat, no direct threat and no threat.
Lone Workers – An Employers Guide (February 2010)
A guide created to assist employers of lone workers
This guidance has now been archived and can be requested by contacting the Technical team.