MAN Commercial Protection Achieves Top 2% in ACS Score

Wednesday 13 August 2025 - BSIA Comms

We’re delighted to announce that MAN Commercial Protection Ltd has achieved an ACS score of 136 out of 145, placing us in the top tier of security providers in the UK.

This amazing result is a testament to the hard work, professionalism, and dedication of every single member of our team. Here’s a closer look at how we achieved it—and what it means for our staff, our clients, and our future.

The Approved Contractor Scheme (ACS), run by the Security Industry Authority (SIA), sets the benchmark for quality and professionalism in the private security sector. Every year, approved contractors are assessed against a wide-ranging standard covering things like leadership, staff welfare, training, financial management, service delivery, and more.

Scoring 136 out of 145 is not only a fantastic result—it’s a reflection of how seriously we take every part of our business, from frontline services to behind the scenes operations.

We’ve got big ambitions— our CEO leads from the front—literally. He holds a front-line SIA licence, runs events, checks in with teams daily, and makes sure everyone feels valued. He’s also flying the flag for our industry in the media, at conferences, and through partnerships with industry bodies like the BSIA.

From universities and shopping centres to major festivals and control rooms, our team delivers high-quality, reliable security services across the board. We tailor our services to each site, and our staff are trained, supported, and fully briefed every step of the way.

Assignment Instructions are clear and site-specific, and our 24/7 control room means we’re always ready to respond. During the ACS assessment, client feedback described us as “genuine,” “responsive,” and “professional.”

Our Contract Managers work closely with each client—through regular check-ins, KPI reviews, and feedback sessions. We also carry out exit interviews when contracts end so we can keep learning and improving.

We’re also developing a client dashboard to make service information even easier to access—watch this space!

We use the latest tools to support our operations—mobile patrol tech, CCTV systems, Timegate time and attendance management, and more. Our policies are up to date and accessible via our online portal, and all equipment is PAT-tested annually to ensure safety and compliance.

This is what we’re most proud of. We’ve built a culture where people feel valued, supported, and heard.

We’re also big on recognition—through our Employee of the Month scheme and staff events like our popular Christmas raffle.

We live our values every day. Honesty, trust, client focus, people first. Staff told assessors that “it feels like a family here,” and “if you work hard, it will be noticed.”

There’s always room to grow—and we’ll keep pushing forward, supporting our people, and delivering great service for our clients every single day.