Alarm Receiving Centre Guidance

Alarm Receiving Centres (ARCs) play a vital role in the professional monitoring and response chain for security systems. Operating 24/7, ARCs are staffed by trained personnel who receive and verify alarm signals from monitored premises, ensuring swift and appropriate action is taken—whether that’s alerting emergency services, dispatching keyholders, or escalating to mobile response teams. By choosing a BSIA member ARC, clients benefit from robust service standards, compliance with industry regulations, and enhanced peace of mind knowing their property is protected by a trusted and accredited monitoring partner.

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Partner with us to shape the future of the industry through innovation, compliance, and collaboration. Whether you're navigating standards, adapting to NIS2, or preparing for the VM02 network withdrawal, we're here to guide and support you.

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